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Web Navigation is About Moving Forward Sunday, May 28, 2006

Posted by VoeD in Articles, Design, Thoughts.
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GUUUI.com also posted an article from Gerry McGovern about Web Navigation.

The primary purpose of web navigation is to help people to move forward. It is not to tell them where they have been, or where they could have gone.

Its interesting though, research shows that the back button is the most frequently used feature of the web browser and that one of the many caveats in implementing Rich Internet Applications is in making sure that the Back button still works the way the user expects it to.

But I must agree, just as I have read from (again) Steve Krug's book (it's a really great book), that users tend to skim through the page and web pages are often not read/used by people the way developers intended them to.

Your job is to understand the primary direction your most important customers are heading, and to remove obstacles in the way of them arriving at that destination. Forward-looking navigation options should dominate.

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