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Don’t Make Me Think Friday, May 26, 2006

Posted by VoeD in Books.
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Don't Make Me Think

Don't Make Me Think: A Common Sense Approach To Web Usability (2nd ed.)
by Steve Krug
New Riders Press 2005.

Progress: Finished.

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Anyone who wants to do web design of any sort should start with this book. The chapters are just filled with sections that makes you go: "Yeah! That's right! That's exactly what I mean…"

Anyway, I reinforced a lot of my pure intution design principles through reading this book. New things learnt would be about usability, usability testing and about Steve's 3 laws of usability:

  1. Don't make me think: Basically the web user does not want to venture into a site that requires them to figure it out. It should be self-evident. How do we use web pages:
    a. We don't read pages, we scan them
    b. We don't make optimal choices, we satisfice
    c. We don't figure out, how things work, we muddle through
  2. It doesn't matter how many times I click as long as each click is a mindless unambiguous choice
  3. Get rid of half the words on each page, then get rid of half of what's left.

But I guess if I can only choose one thing to remember from the book, it would be:

Do not make the user think!

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